Help

• From home, on your own device: open the Home page and use Sign in to Census. You'll sign in with your Burner Profile. Don't have one yet? Create it at profiles.burningman.org.
• On the Census Lab tablets (on playa): sign in with the passcode printed on your volunteer name badge.
• New volunteer without an account? Use the Create an account link on the sign-in screen, or ask a lab host to set you up with a name badge.

Open Shifts from the menu. Shifts are grouped by day, and each card shows the time, how many spots are filled, and the points it's worth.

What the cards mean:

• ✓ You're signed up — a shift you're already on.
• You can sign up — an open shift you're eligible for.
• Unavailable — grayed out, with the reason: 🚫 Full (no open spots), 🔒 Requires a role (a shift limited to a specific crew), or ⚠️ Overlaps another shift you're already on.

To sign up: tap the shift, choose your position, then tap Add this shift.

To remove a shift: go to your Account page, find the shift in your list, open its menu, and choose Remove shift. (A few lead or critical shifts can't be dropped on your own — reach out to a volunteer coordinator if you need off one of those.)

Use the filter (funnel icon) to narrow by day, type, or availability — or turn on My Shifts to see just the ones you're on.

Your Account page has a checklist of what to complete before playa:

• Required trainings for the shifts you sign up for
• The Behavioral Standards agreement
• The welcome course
• Keeping your Burner Profile up to date

Items check off automatically as you finish them — no need to report back.

• Trainings live in the Census community on Hive (Burning Man's Hive platform). Complete each required course there.
• On your checklist, tap a course name to open it in Hive, then log in with your Burner Profile.
• When you finish a course, it's marked complete on your checklist. If a course you've finished still shows as incomplete, open its link from the checklist once more to sync it.

• CSP (Census Shift Points): every shift is worth points. Signing up for enough shifts meets your volunteer commitment. Your Account page shows your running total and anything still needed.
• SAP (early-entry access): if you're arriving before the event opens to help with setup shifts, you may need an early-entry pass. It's generally issued for the day before your first shift. Staff, anyone who already has a pass from another source, and folks arriving after gates open don't need one. Set your arrival date on your Account page so this is calculated correctly.

• Update your playa name, world name, email, phone, location, and emergency contact.
• Set your arrival date (this drives your early-entry requirements).
• Manage your email preferences.
• View or reset your passcode.

The Census Lab has tablets for signing volunteers in, plus a kiosk anyone visiting can use.

• Checking a volunteer in: open Shifts, tap the shift, find the volunteer's name, and flip their toggle. The check-in toggle appears from 1 hour before the shift starts until 2 hours after it ends.
• If the tablet interface isn't working: let a shift lead or a member of Census leadership know so it can be sorted out.
• For full step-by-step tablet instructions, see the printed Census Lab Tablet Guide kept in the Census Lab binder in the Data Entry Office.

• Send a message from the Contact page (menu → Contact) — pick a coordinator, or choose the technology option for app issues.
• Join the conversation on the Census Discord server.